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Security is of great importance to me and I take both my legal and security
obligations very seriously. This part of the site is
put together to inform you of your legal rights and
to demonstrate how as an individual and owner of Stork
Gifts I endeavour to make sure my customers are protected
at all times.
If you have any questions regarding these issues please contact me by any method in the contact page of the website. If you have any complaints regarding Stork Gifts you can contact myself at complaints@storkgifts.co.uk or any of the relevant bodies mentioned in this document.
Legal Obligations
I see it as in both my own and your interests to not only comply with the law but to make sure you are also informed as to your legal rights and how to implement them. There are a number of links on this page to relevant bodies or documents for your benefit. For a safe and enjoyable internet experience I recommend making sure you are always aware how to protect yourself. Click here to see the Department of Trade and Industry guide on Safe Shopping.
Distance Selling
You are protected by law under the Consumer Protection (Distance-Selling) Regulations 2002. At Stork Gifts all policies and information delivered throughout the site has been compiled taking these regulations into account. By law before any sale is completed I must provide you with access to…
- Business name and business address
- Accurate description of goods and services offered
- Clear and concise information about prices including delivery charges and taxes
- Information about payment and delivery of goods
- Information about your right to return goods
- Details of any policy regarding the substitute of goods no longer available (not applicable at stork gifts)
Either before or after conclusion you must be provided the following information
- Written confirmation of the order details
- Information on how to cancel an order and an address where I can be contacted
- Business policy on returning goods including refund information
- Details of any guarantees, warranties or after-sales services if applicable
As required all of the above information is available throughout the pages of www.storkgifts.co.uk. If you have any trouble locating specific details please use either the sitemap or contact me for assistance by any method outlined in the contact page.
Data Protection
By law when handling any information about identifiable individuals I must follow 8 protection principles as outlined in the Data Protection Act 1998. At all times when handling any information that I collect I will endeavour to make sure data is…
- Fairly and lawfully processed
- Processed for limited purposes
- Adequate, relevant and not excessive
- Accurate and up-to-date
- Not kept for longer than is necessary
- Processed in line with data subject’s rights
- Secure
- Not transferred to a country outside the EEA.
In addition The Directive on Privacy and Electronic Communications Directive 2002/58/EC requires that…
- I must provide you with opt-in consent rules for any email marketing
- I provide information on and the opportunity to refuse cookies if used on the website.
At Stork Gifts all of the laws stated above will always be followed to the best of my knowledge without exception and in full compliance with the data protection act. Please view my privacy policy for more information.
Site Security
Stork Gifts uses 128 bit SSL certificate provided by GeoTrust. You can view click the GeoTrust logo to verify this at any point in the site. When you progress to the checkout process you will be able to view this security in action by the small padlock symbol at the bottom right of the screen (double click the padlock to verify certificate). All data sent when you see the padlock symbol along with a corresponding valid certificate is safe and will be handled in accordance with Stork Gifts privacy policy and the law as outlined above. Sometimes browsers are set not to accept these security measures, if you do not see the padlock during once you have clicked the checkout button and do not feel safe continuing please telephone for assistance.
All online payments are processed by either WorldPay or PayPal. When you choose either as a method of payment you will be taken to a separate page supported by either the worldpay or paypal website. You will then be protected by their own security features. Please view their websites for more information, you can see the worldpay website here and the paypal website here (both will open in new windows close to return to stork gifts).
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